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Privacy Policy

This page is an overview, not a translation. Our privacy policy (Datenschutzerklärung) exists only in German and is the sole binding version. The summaries below tell you what each of its thirteen sections covers, so you can find the relevant passage there.

Read the full privacy policy (German)

Data controller

convecom GmbH, Wallweg 2a, 36043 Fulda, Germany, represented by Dominik Reuter.
Phone: +49 156 78712467
Email: info@convecom.de

Write to us in English — we answer in English. Only the policy itself is German.

What the German policy covers

  1. 1. Introduction and contact details of the controller
    Who is responsible for processing your data on this website, and how to reach us.
  2. 2. Data collected when you visit this website
    Server log files created on each request, and the legal basis for them.
  3. 3. Hosting and content delivery network
    Our hosting provider delivers its services exclusively on servers within the European Union, under a data processing agreement pursuant to Art. 28 GDPR.
  4. 4. Cookies
    Which cookies may be set, and on what legal basis.
  5. 5. Getting in touch
    How we handle the data you send us — through the enquiry form, by email or by messenger.
  6. 6. Use of customer data for direct marketing
    Newsletters and comparable messages, including your right to object at any time.
  7. 7. Online marketing
    Marketing services used to manage customer relationships.
  8. 8. Web analytics services
    Services measuring how this website is used.
  9. 9. Retargeting, remarketing and conversion tracking
    Advertising services that may recognise you across websites.
  10. 10. Site functionality
    Fonts and embedded elements loaded to display the site.
  11. 11. Tools and miscellaneous
    Remaining services not covered by the sections above.
  12. 12. Your rights as a data subject
    Summarised below.
  13. 13. How long personal data is stored
    Storage periods and the criteria used to determine them.

Your rights

Regardless of which language you read, the following rights apply to you under the GDPR. To exercise any of them, the email address above is enough — no particular form is required.

  • Access to the personal data we hold about you (Art. 15 GDPR)
  • Rectification of inaccurate or incomplete data (Art. 16 GDPR)
  • Erasure of your data (Art. 17 GDPR)
  • Restriction of processing (Art. 18 GDPR)
  • Data portability (Art. 20 GDPR)
  • Objection to processing based on legitimate interests (Art. 21 GDPR)
  • Withdrawal of consent at any time, with effect for the future (Art. 7(3) GDPR)
  • Lodging a complaint with a supervisory authority (Art. 77 GDPR)

The German version was last updated on 04.08.2026.

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